International SaaS Acquisition

Successfully acquired a 152-person international SaaS company, initially suffering from misaligned personnel and structural inefficiencies. The organization lacked a cohesive culture, clarity on financial performance, and clear accountability. The right people were critical to future success.

It starts with People.

Right People, Right Seat

Starting with getting the right people on and off the bus, and then the right people into the right seats. This involved removing several key leaders, as well as shifting the CEO into a more visionary role for the business.
A-Player System

Established a system to assess talent, focusing on advancing A-Players while creating growth opportunities for the entire organization. Enhanced accountability across teams and aligned on purpose and our Core Values.
Topgrading

The lowest 10% of performers acted as a drag on those who excelled. By establishing a framework for all leaders to identify and make moves on challenged team members, the organization was able to raise its overall performance ceiling.

With the Right People, with clear expectations and measured accountability, the results were telling.

Over 3 years…

EBITA growth from 22% to 35%

Executed a 23% rate increase while simultaneously enhancing customer satisfaction, as evidenced by improvements in Net Promoter Score (NPS). Instituted a range of best practices focused on reinventing the culture , redefining pricing strategies, rethinking the sales approach, and scrutinizing investments for the future.

26% CAGR

“Working with Scott was a game-changer for our leadership structure, culture, and overall growth.

Under his guidance & coaching, we scaled Bizmatics from $12M to $25M in just over two years, with major improvements in operational efficiency and performance. His systems and mentorship allowed us to foster a culture of accountability and excellence, leading to year-over-year-over-year results that stood out as top performance.

Scott’s mentorship and belief in my leadership made a lasting impact, both on my own growth and the company’s success.”

-Marc Keller, CEO